Compare TrustShop: Product Reviews App vs Trustpilot Reviews

Name: Trustpilot Reviews
Brand: Trustpilot

TrustShop: Product Reviews App

Alternative solution to Product Reviews

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

TrustShop: Product Reviews App

Alternative solution to Product Reviews

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Rating

211 Reviews

112 Reviews

2.6

Pricing

Install App More info

Features

Customizable display options
Review import/export
Review management dashboard
Email review campaigns
Coupons and vouchers

Google seller ratings
Automated review invitations
Drag-and-drop widgets

Screenshots

TrustShop: Product Reviews App screenshot

+ 3 more

+ 2 more

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Pros

Seamless integration with Shopify stores
Highly responsive and helpful customer support
Customizable displays to match your brand
Supports photo and video reviews, enhancing visuals
Various display options: Badges, Carousels, Grid layout, Media galleries, etc
Ways to collect reviews: Automations, Email requests, Forms, Import and export
Enhances SEO and boosts sales through genuine customer reviews
Propels sales by building trust with coupons
Real-time email alerts for new reviews
Helps in setting up diverse and visually appealing review email campaigns
Ability to import old reviews from previous apps

Helps expand brand's reach by building an online presence where shoppers research purchases
Attracts new customers by showcasing reviews across site and marketing materials
Increases customer retention and maximizes lifetime value by discovering trends in customer reviews
Automates collection of service and product reviews with review invitations
Features drag-and-drop review widgets to add social proof at key conversion points
Can potentially increase CTR on Google Ads with reviews that count towards Google Seller Ratings

Cons

Technical issues reported during installation and widget setup
Some users faced problems with existing stars from previous apps showing up
Lack of control over text color settings for some users
Difficulty in adding the app to the homepage for some users

Customers have reported issues with legitimate reviews being removed
Significantly high pricing ($259/month) is prohibitive for small businesses
Removal of the free widget that displayed review scores
Many users find the additional features not useful or worth the cost
Reports of fake/non-genuine reviews not being thoroughly investigated
Technical issues with app functionality and lack of responsive customer support
Unauthorized addition of badges to websites and poor customer service

Launched

Nov 14, 2023

Jul 13, 2021

Developer

Built by TrustShop

Apps:

Average Rating:

4.9

Reviews:

211

Built by Trustpilot

Apps:

Average Rating:

1.6

Reviews:

112

Make Your Choice

Install App More info View alternatives

Compare TrustShop: Product Reviews App vs Trustpilot Reviews

TrustShop: Product Reviews App

Trustpilot Reviews

TrustShop: Product Reviews App