Compare Trustindex ‑ Google Reviews vs Trustpilot Reviews

Name: Trustpilot Reviews
Brand: Shopify

Trustindex ‑ Google Reviews

Collect Google, Facebook, Yelp & more reviews automatically.

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Trustindex ‑ Google Reviews

Collect Google, Facebook, Yelp & more reviews automatically.

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Rating

28 Reviews

7.2

152 Reviews

4.3

Pricing

Install App More info

Features

Customizable email templates
Automated review collection
Seo improvement
Boost sales
Schedule invitations
Ward off negatives

Google seller ratings
Automated review invitations
Drag-and-drop widgets

Screenshots

+ 2 more

+ 2 more

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Pros

Automates collection of customer reviews from over 100 review platforms such as Google, Facebook, Yelp, etc
Fully customizable email templates for review invitations
Emails can be scheduled to send automatically once orders are completed
Offers a system to prevent negative reviews from being posted publicly
Helps in building customer trust and boosting sales
Improves SEO through the accumulation of customer reviews
Enables sending unlimited review invitations

Helps expand brand's reach by building an online presence where shoppers research purchases
Attracts new customers by showcasing reviews across site and marketing materials
Increases customer retention and maximizes lifetime value by discovering trends in customer reviews
Automates collection of service and product reviews with review invitations
Features drag-and-drop review widgets to add social proof at key conversion points
Can potentially increase CTR on Google Ads with reviews that count towards Google Seller Ratings

Cons

Potential for customization complexity might require technical know-how
Reliance on automated systems could result in missed opportunities for personalized customer engagement
The effectiveness of warding off negative reviews relies heavily on the intelligent invitation system's accuracy
May add to email clutter for customers, leading to possible overlook or disregard of review invitations

Customers have reported issues with legitimate reviews being removed
Significantly high pricing ($259/month) is prohibitive for small businesses
Removal of the free widget that displayed review scores
Many users find the additional features not useful or worth the cost
Reports of fake/non-genuine reviews not being thoroughly investigated
Technical issues with app functionality and lack of responsive customer support
Unauthorized addition of badges to websites and poor customer service

Launched

Sep 07, 2022

Jul 13, 2021

Developer

Built by Shopify

Apps:

21006

Average Rating:

2.4

Reviews:

807,770

Built by Shopify

Apps:

21006

Average Rating:

2.4

Reviews:

807,770

Make Your Choice

Install App More info

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Compare Trustindex ‑ Google Reviews vs Trustpilot Reviews

Trustindex ‑ Google Reviews

Trustpilot Reviews

Trustindex ‑ Google Reviews