Compare Tracktor Order Tracking vs Trackr: Order Tracking UpSell

Name: Trackr: Order Tracking UpSell
Brand: Shopify

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Trackr: Order Tracking UpSell

Tracker: track my order app with branded order tracking page!

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Trackr: Order Tracking UpSell

Tracker: track my order app with branded order tracking page!

Overview

What is Trackr: Order Tracking UpSell?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

Real-time order tracking with multiple carrier support
Customizable tracking pages to match your store's branding
Email and SMS notifications for order updates

Rating

145 Reviews

7.4

41 Reviews

3.7

Pricing

Install App More info

Features

Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
3d interactive map

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

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Trackr: Order Tracking UpSell screenshot

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Pros

Track orders across the globe with over 1,500 integrated carriers
Increases customer satisfaction and lowers support costs by preventing 'WISMO' calls
Empowers customers to track their own orders and reduces the need for customer support
Trigger email/SMS notifications when a package is out for delivery or arrives, keeping customers informed
Manage what customers see with a branded tracking page, enhancing the brand experience
Access timely tracking insights with a 3D interactive map of all order locations
Fully customizable features allow for creativity and flexibility in customer experience

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

Can be complex to set up due to the extensive customization options
Might require ongoing maintenance to keep up with the latest carrier integrations and updates
Depending on the scale of usage, could potentially incur additional costs related to SMS/email notifications and customization

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

Jun 14, 2015

Aug 18, 2015

Developer

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,186

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,186

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Tracktor Order Tracking vs Trackr: Order Tracking UpSell

Tracktor Order Tracking

Trackr: Order Tracking UpSell

Tracktor Order Tracking