Compare Tracktor Order Tracking vs Shipway Order Tracking

Name: Shipway Order Tracking
Brand: Shipway

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Tracktor Order Tracking

Track order lookup, add custom order statuses, and more!

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

140 Reviews

9.1

65 Reviews

7.1

Pricing

Install App More info

Features

Branded tracking page
Real-time tracking
Email/sms notifications
Custom statuses
Package lookup
Integrated carriers
3d interactive map

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

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Pros

Track orders across the globe with over 1,500 integrated carriers
Increases customer satisfaction and lowers support costs by preventing 'WISMO' calls
Empowers customers to track their own orders and reduces the need for customer support
Trigger email/SMS notifications when a package is out for delivery or arrives, keeping customers informed
Manage what customers see with a branded tracking page, enhancing the brand experience
Access timely tracking insights with a 3D interactive map of all order locations
Fully customizable features allow for creativity and flexibility in customer experience

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

Can be complex to set up due to the extensive customization options
Might require ongoing maintenance to keep up with the latest carrier integrations and updates
Depending on the scale of usage, could potentially incur additional costs related to SMS/email notifications and customization

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

Jun 14, 2015

Jun 14, 2016

Developer

Built by ShopPad Inc.

Apps:

Average Rating:

4.6

Reviews:

2,720

Built by Shipway

Apps:

Average Rating:

4.4

Reviews:

453

Make Your Choice

Install App More info View alternatives

Compare Tracktor Order Tracking vs Shipway Order Tracking

Tracktor Order Tracking

Shipway Order Tracking

Tracktor Order Tracking