Compare TrackingMore Order Tracking vs Route Protection and Tracking

Name: Route Protection and Tracking
Brand: RouteApp LLC

TrackingMore Order Tracking

Empower your business with order lookup & sales solutions.

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

TrackingMore Order Tracking

Empower your business with order lookup & sales solutions.

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Rating

328 Reviews

7.7

332 Reviews

5.9

Pricing

Install App More info

Features

Carrier integration
Multilingual tracking page
Proactive customer notifications
Estimated delivery dates
Dropshipping support
Automated order syncing
Product upsell opportunities
Customizable tracking notifications
Shipment dashboard management

Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
Instant claims

Screenshots

+ 3 more

Route Protection and Tracking screenshot

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Pros

Automatically sync orders and update shipping information from over 1,200 carriers globally
Multilingual tracking page with proactive notifications for customers
24/7 live support
Boosts sales through discount features on tracking pages and emails
Enhances conversion rates with pre-sale and post-purchase estimated delivery dates
Supports global business with 1200+ carriers and auto syncs Paypal tracking
Enhanced tracking pages featuring tailored product recommendations
Automated email notifications for shipment status reduce complaints
Detailed insights on shipment and carrier performance through the dashboard and analytics
Supports dropshipping mode and can hide or replace keywords in shipping details
High customer satisfaction with praise for customer support, particularly mentioning representatives like Ashley and Richie
Easy to install and use with comprehensive options

Provides shipping insurance that protects against loss, theft, or damage
Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
Branded, immersive package tracking that builds anticipation and maintains customer engagement
Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
Personalized product recommendations that can drive additional purchases and increase customer lifetime value
Positive feedback indicating responsive customer support from specific agents

Cons

Recent issues with real-time carrier updates, requiring manual refresh by support
Feedback on needing more free features and a fixed main menu in order sorting

Some users report high costs and unclear pricing structure
Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction

Launched

Aug 12, 2018

Jan 16, 2019

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by RouteApp LLC

Apps:

Average Rating:

3.6

Reviews:

332

Make Your Choice

Install App More info View alternatives

Compare TrackingMore Order Tracking vs Route Protection and Tracking

TrackingMore Order Tracking

Route Protection and Tracking

TrackingMore Order Tracking