Track123 vs SyncX: Best Shopify Order Tracking Apps

Compare Track123 vs SyncX Shopify apps: order tracking features, pricing, and usability. Discover which app suits your store best—make an informed choice now!

Are you a Shopify store owner trying to decide between Track123 Order Tracking and SyncX Fulfill Tracking for your store's order tracking needs? This comprehensive comparison will explore the features, user experience, pricing, and integrations of both apps, helping you determine which solution best aligns with your business objectives. Whether you're new to e-commerce or looking to enhance your existing Shopify store, this guide is designed to provide valuable insights to optimize your order tracking process and boost customer satisfaction.

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Track123 Order Tracking

Custom order tracker to build great order lookup experience

syncX: Fulfill Tracking

Auto Fulfillment & order tracking via FTP/SFTP, spreadsheet

Track123 Order Tracking

Custom order tracker to build great order lookup experience

syncX: Fulfill Tracking

Auto Fulfillment & order tracking via FTP/SFTP, spreadsheet

Rating

4,416 Reviews

9.4

87 Reviews

4.3

Pricing

Install App More info

Features

Paypal tracking sync
Cross-sell recommendations
Estimated delivery date
Personalized product recommendations
Branded tracking page
Shipment analytics dashboard
Order status notifications
Dropshipping mode
Supports 1700+ couriers
Auto-email triggers
Powerful track analytics

Auto fulfill orders
Update tracking info
Fetch order files
Partial fulfillment
Match order numbers

Screenshots

+ 4 more

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Pros

Effortless creation of a visually appealing tracking page
Detailed shipment analytics dashboard to analyze carrier performance
Reduces customer anxiety with order status notifications
Boosts revenue through cross-selling with product recommendations
Supports a vast number of couriers (1700+)
Customizable branded tracking page with auto-emails triggered by order status
Dropshipping mode helps hide Chinese origins and prevents WISMO calls
Seamless PayPal integration showing Estimated Delivery Dates
User-friendly interface with easy integration and customization options
Positive reviews highlighting ease of use, efficiency, and excellent customer support

Automates bulk order tracking from various shipping files, reducing manual work
Compatible with multiple file sources such as email, FTP/SFTP, and Google Sheets
Automatically matches order numbers and updates tracking info, reducing WISMO (Where Is My Order) inquiries
Supports fulfillment from various sources like vendors, suppliers, drop shippers, and 3PL couriers
Can handle multiple tracking numbers for partial fulfillment
Does not require editing of raw files from 3PL couriers

Cons

Occasional slow customer support response, especially during holidays
PayPal integration issues noted by a few users
Some users experienced forced plan purchases during the testing phase

May require initial setup and configuration to integrate with existing systems
Potential compatibility issues with some less common couriers or file formats
Dependency on external file sources like FTP/SFTP may pose security risks if not managed properly
Limited flexibility if a custom solution is needed for specific fulfillment scenarios not supported by the app

Launched

Mar 31, 2025

Developer

Built by Track123

Apps:

Average Rating:

4.9

Reviews:

4,416

Built by syncX

Apps:

Average Rating:

4.4

Reviews:

1,735

Make Your Choice

Install App More info View alternatives

Track123 vs SyncX: Best Shopify Order Tracking Apps

Track123 Order Tracking

syncX: Fulfill Tracking

Track123 Order Tracking