Track123 vs iTrack: Best Shopify Tracking Apps Comparison

Name: iTrack ‑ Order Tracking
Brand: Beyond Apps

If you're a Shopify store owner trying to decide between Track123 and iTrack for your order tracking needs, you've come to the right place. In this comprehensive comparison, we’ll delve into the features, pricing, user experience, and integrations of Track123 and iTrack, two popular Shopify apps designed to streamline your order tracking process. Whether you're looking for robust customization options, seamless customer notifications, or integration capabilities, we'll help you ascertain which app best complements your e-commerce strategy and enhances your store's operational efficiency.

Track123 Order Tracking

Custom order tracker to build great order lookup experience

iTrack ‑ Order Tracking

Custom order tracker and order lookup as you wish

Track123 Order Tracking

Custom order tracker to build great order lookup experience

iTrack ‑ Order Tracking

Custom order tracker and order lookup as you wish

Rating

1,289 Reviews

9.3

10 Reviews

Pricing

Install App More info

Features

Paypal tracking sync
Cross-sell recommendations
Estimated delivery date
Personalized product recommendations
Branded tracking page
Shipment analytics dashboard
Order status notifications
Dropshipping mode
Supports 1700+ couriers
Auto-email triggers
Powerful track analytics

Automated tracking
Fully customizable
Order lookup
Custom tracking page
Tracking control
Add delay period
Parcel panel control

Screenshots

+ 4 more

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Pros

Effortless creation of a visually appealing tracking page
Detailed shipment analytics dashboard to analyze carrier performance
Reduces customer anxiety with order status notifications
Boosts revenue through cross-selling with product recommendations
Supports a vast number of couriers (1700+)
Customizable branded tracking page with auto-emails triggered by order status
Dropshipping mode helps hide Chinese origins and prevents WISMO calls
Seamless PayPal integration showing Estimated Delivery Dates
User-friendly interface with easy integration and customization options
Positive reviews highlighting ease of use, efficiency, and excellent customer support

Highly customizable tracking page fitting your brand image
Useful for dropshipping businesses with extended delivery times
Capability to show custom shipping times to reassure customers
Supports more than 17 types of order tracking
Helps in reducing the need for after-sales customer service inquiries
User-friendly interface for easy order tracking
Highly responsive and knowledgeable customer support

Cons

Occasional slow customer support response, especially during holidays
PayPal integration issues noted by a few users
Some users experienced forced plan purchases during the testing phase

Encourages the use of fake tracking times, which could lead to ethical concerns
May not be suitable for businesses that prioritize transparency in shipping times

Launched

Jan 11, 2022

May 29, 2023

Developer

Built by Track123

Apps:

Average Rating:

4.9

Reviews:

1,289

Built by Beyond Apps

Apps:

Average Rating:

4.5

Reviews:

Make Your Choice

Install App More info View alternatives

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Track123 vs iTrack: Best Shopify Tracking Apps Comparison

Track123 Order Tracking

iTrack ‑ Order Tracking

Track123 Order Tracking