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tawk.to Live Chat

Monitor and chat with site visitors in real time.

TEQIE chat Button

Customizable chat button for instant customer support and seamless communication.

tawk.to Live Chat

Monitor and chat with site visitors in real time.

TEQIE chat Button

Customizable chat button for instant customer support and seamless communication.

Rating

Rating

88 Reviews
5.1
22 Reviews
8

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Crm integration
  • Order management
  • Ticketing system
  • Real-time chat
  • Knowledge base
  • Canned responses
  • Unlimited messaging
  • Mobile connectivity
  • Personalized greetings
  • Unlimited agents

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Pros

Pros

  • Monitor and chat with site visitors in real time
  • Unlimited messaging, ticketing, and agent seats
  • Multi-platform support including iOS, Android, Windows, and Mac OSX
  • Seamless integration with Shopify store
  • Comprehensive features including CRM, knowledge base, and ticketing system
  • Ability to view and manage Shopify orders directly from chats and tickets
  • Personalize greetings with triggers based on location, past visits, and more
  • Canned 'shortcut' message templates for fast and accurate responses
  • Manage unlimited customers and organizations in CRM
  • 24x7 live assistance from support team

Cons

Cons

  • May require some time to fully understand and utilize all features
  • Potential for frequent notifications if not properly configured
  • Reliance on continuous internet connection for real-time interaction
  • May require regular updates to maintain compatibility and performance
  • Possible integration complexities with certain custom Shopify setups

Launched

Launched

Nov 15, 2015
Jun 03, 2024

Developer

Developer

Apps:

1

Average Rating:

3.1

Reviews:

88

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

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