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tawk.to Live Chat

Monitor and chat with site visitors in real time.

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

tawk.to Live Chat

Monitor and chat with site visitors in real time.

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Rating

Rating

88 Reviews
5.1
245 Reviews
7.7

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Crm integration
  • Order management
  • Ticketing system
  • Real-time chat
  • Knowledge base
  • Canned responses
  • Unlimited messaging
  • Mobile connectivity
  • Personalized greetings
  • Unlimited agents

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Pros

Pros

  • Monitor and chat with site visitors in real time
  • Unlimited messaging, ticketing, and agent seats
  • Multi-platform support including iOS, Android, Windows, and Mac OSX
  • Seamless integration with Shopify store
  • Comprehensive features including CRM, knowledge base, and ticketing system
  • Ability to view and manage Shopify orders directly from chats and tickets
  • Personalize greetings with triggers based on location, past visits, and more
  • Canned 'shortcut' message templates for fast and accurate responses
  • Manage unlimited customers and organizations in CRM
  • 24x7 live assistance from support team

Cons

Cons

  • May require some time to fully understand and utilize all features
  • Potential for frequent notifications if not properly configured
  • Reliance on continuous internet connection for real-time interaction
  • May require regular updates to maintain compatibility and performance
  • Possible integration complexities with certain custom Shopify setups

Categories

Categories

Launched

Launched

Nov 15, 2015
Aug 11, 2019

Developer

Developer

Apps:

1

Average Rating:

3.1

Reviews:

88

Apps:

4

Average Rating:

4.5

Reviews:

628

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