Compare Synctrack: Returns & Exchanges vs syncX: Stock Sync

Name: syncX: Stock Sync
Brand: SyncX

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

syncX: Stock Sync

Automate syncing inventory and product updates with suppliers

Synctrack: Returns & Exchanges

Streamline returns & exchanges, refunds and return labels

syncX: Stock Sync

Automate syncing inventory and product updates with suppliers

Rating

121 Reviews

8.5

758 Reviews

8.9

Pricing

Install App More info

Features

Shopify integration
Branded return portal
Custom return solutions
Timely notifications
Return shipping labels
Auto refunds
Video uploading
Auto request approval

Automate inventory updates
Set quantity rules
Remove discontinued products
Export stock data
Enable dropshipping

Screenshots

Synctrack: Returns & Exchanges screenshot

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Pros

Generous free plan allowing full utilization of the app's features without financial burden
Exceptional customer support team, praised for their quick responses and dedication to helping users
Seamlessly integrates with Shopify while auto-syncing return status to the platform
Branded return portal and automated notifications to keep customers updated
Auto refunds via store credit, gift cards, and auto approval of returns and exchanges
Simplification of returns and exchanges management with customization options to encourage exchanges and save lost sales
Exclusive feature of video uploading for returns and exchanges
Integration with Shippo, Easypost, FedEx, and other services to create return shipping labels
Multiple users noted the app as easy to set up and customize
Receptive and open to user feedback and suggestions for improvements
Reliability and ease of use confirmed by multiple users

Automates inventory updates seamlessly, minimizing manual work
Supports various data formats including CSV, XML, Google Sheets, and APIs for import/export
Allows setting quantity rules to prevent overselling, ensuring stock accuracy
Easily removes discontinued products to keep the store updated
Enables dropshipping capabilities, sharing inventory feed with others
Provides excellent support service, with positive feedback on support staff
Offers customization options suitable for diverse business needs
Highly recommended by users for improving inventory and pricing strategies
Good for advanced users with its comprehensive functionalities
Helps avoid overselling risks and ensures real-time inventory accuracy

Cons

User Interface (UI) has room for improvement and may be less user-friendly
Initial setup may be complicated and require support assistance
Recent update has limited basic subscription's functionality, leading to increased costs for more upload features
Communication issues with the support team, with delays in responses and unreachable emails
Recent updates have reportedly degraded the app's usability for some users

Launched

Mar 12, 2023

May 14, 2014

Developer

Built by Synctrack

Apps:

Average Rating:

4.9

Reviews:

947

Built by SyncX

Apps:

Average Rating:

3.7

Reviews:

1,010

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Compare Synctrack: Returns & Exchanges vs syncX: Stock Sync

Synctrack: Returns & Exchanges

syncX: Stock Sync

Synctrack: Returns & Exchanges