Compare Swap Returns & Exchanges vs ReturnGO Returns & Exchanges

Name: ReturnGO Returns &amp; Exchanges
Brand: Shopify

Swap Returns & Exchanges

Reduce shipping & tracking costs, seamless returns + exchanges

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Swap Returns & Exchanges

Reduce shipping & tracking costs, seamless returns + exchanges

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Overview

What is ReturnGO Returns & Exchanges?

ReturnGO is a Shopify returns management app that focuses on reducing return costs and increasing revenue through exchanges. It offers AI-powered recommendations and seamless integrations.

Key Strengths:

AI-driven exchange suggestions to retain revenue
Automated label generation and tracking
Supports multi-language and multi-currency stores

Rating

24 Reviews

8.2

357 Reviews

9.2

Pricing

Install App More info

Features

Instant exchanges
Negotiated shipping rates
Full package protection
Customizable logistics
Cross-border commerce

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

Screenshots

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Pros

Reduces logistics costs with negotiated shipping rates
Incentivizes instant exchanges and store credit over refunds
Fully customizable to brand preferences
Saves time by handling direct relationships with return shipping carriers
Enables international business growth with cross-border commerce
Provides full protection for every package
Excellent onboarding process with comprehensive support
User-friendly interface exceeds expectations

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

No explicit mention of potential issues with setting customization preferences
Dependence on effectiveness of carrier relationships for optimal savings

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Launched

Jan 03, 2024

Sep 13, 2020

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

Install App More info

Install App More info View alternatives

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