Compare Spur: AI Support & Marketing vs TextYess

Name: TextYess
Brand: Shopify

Spur: AI Support & Marketing

Instagram & WhatsApp Automations to Improve Sales & Support

TextYess

Automate customer support on WhatsApp with AI.

Spur: AI Support & Marketing

Instagram & WhatsApp Automations to Improve Sales & Support

TextYess

Automate customer support on WhatsApp with AI.

Rating

80 Reviews

9.1

47 Reviews

7.9

Pricing

Install App More info

Features

Bulk whatsapp messages
Automated engagement conversion
Cart recovery messages
Quick response automation
Unified ecommerce inbox

Automated responses
Order processing
Ai-driven chat

Screenshots

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Pros

Automates Instagram and WhatsApp interactions
Converts social media engagement into sales
Helps recover abandoned carts via automated messages
Allows sending bulk messages with WhatsApp API
Provides quick responses to common queries, improving support efficiency
Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
Improves customer satisfaction and agent efficiency
Simple and transparent pricing model

24/7 real-time responses to customer inquiries
Automates order status updates, product suggestions, and provides checkout links
Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
Enables targeted WhatsApp marketing campaigns with a single click
Supports all languages, broadening customer reach
Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Learning curve to explore all available options
Initial setup might require iterations to get everything right

Dependence on AI may lead to occasional inaccuracies in responses
Limited customization options for businesses with unique requirements
Potential language translation issues for complex queries
Privacy concerns regarding customer data and information being handled by AI

Launched

Sep 04, 2022

Sep 13, 2023

Developer

Built by Shopify

Apps:

18106

Average Rating:

2.4

Reviews:

738,319

Built by Shopify

Apps:

18106

Average Rating:

2.4

Reviews:

738,319

Make Your Choice

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Compare Spur: AI Support & Marketing vs TextYess

Spur: AI Support & Marketing

TextYess

Spur: AI Support & Marketing