Compare Smile: Loyalty Rewards Program vs TrueLoyal

Name: TrueLoyal
Brand: Zinrelo

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

TrueLoyal

Holistic Rewards and Loyalty Program

Rating

3,955 Reviews

9.5

31 Reviews

6.1

Pricing

Install App More info

Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

Award points activities
Reward redemption
Tier-based rewards

Screenshots

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Enterprise-grade solution suitable for large brands
SaaS-based platform ensuring easy deployment and management
Combines technology with deep data analytics for insights
Offers ongoing strategy consultation for businesses
Unlocks multiple dimensions of loyalty: transactional, social, advocacy, engagement, behavioral, and emotional
Evolving global partner network enhances program reach
Platform technology innovations keep the program up-to-date
Data-driven intelligence ensures strategic and results-driven programs
Allows awarding points for various customer activities
Enables customers to redeem their earned points
Supports tier-based promotions, benefits, and rewards

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Complex setup may be challenging for smaller businesses without technical expertise
Ongoing strategy consultation might be costly
Dependent on partner network for broader execution capabilities
Requires businesses to have an understanding of multiple loyalty dimensions to effectively utilize the platform
May not be suitable for brands looking for a simple, straightforward loyalty program

Launched

Dec 01, 2014

Aug 31, 2017

Developer

Built by Smile.io

Apps:

Average Rating:

4.9

Reviews:

3,955

Built by Zinrelo

Apps:

Average Rating:

3.7

Reviews:

Make Your Choice

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Compare Smile: Loyalty Rewards Program vs TrueLoyal

Smile: Loyalty Rewards Program

TrueLoyal

Smile: Loyalty Rewards Program