Compare SM: SMS, Popup Email Marketing vs Email & SMS Marketing: Forward

Name: Email &amp; SMS Marketing: Forward
Brand: Shopify

SM: SMS, Popup Email Marketing

Boost sales with email marketing, SMS, newsletters, and popups

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

SM: SMS, Popup Email Marketing

Boost sales with email marketing, SMS, newsletters, and popups

Email & SMS Marketing: Forward

Up your retention game with email and SMS marketing

Rating

295 Reviews

1.9

24 Reviews

8.2

Pricing

Install App More info

Features

Sms marketing
Email automation
Welcome emails
Abandoned cart emails
Free migration
Review requests
Ai-powered newsletters
Popup templates
Back-in-stock emails
Thank-you emails
Cross-sell emails
Upsell emails
100+ templates
Pre-built series

Pre-built templates
Drag-and-drop editor
Campaign analytics
Sms campaigns
Email promotions
Customizable automations
Deliverability meter

Screenshots

+ 2 more

Email & SMS Marketing: Forward screenshot

+ 1 more

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Pros

Variety of high-converting email automation workflows: welcome, abandoned cart, back-in-stock, browse abandonment, thank you, cross-sell, upsell, restock, review requests
Email experts available to set up automation funnels
Over 100 newsletter and popup templates
Pre-built series for email and SMS marketing
Free migration from major services like MailChimp, Klaviyo, Omnisend, and more
1-to-1 training and easy setup
24/5 chat and phone support
Positive reviews highlight ease of use and excellent customer service
Templates tailored to your website’s color scheme

Powerful segmentation engine for targeted marketing
Customizable automations for better campaign management
Easy-to-use drag-and-drop design editor
Prebuilt templates to speed up campaign creation
Detailed campaign analytics for performance tracking
24x7 support with dedicated success managers
No limit on the number of contacts; pay for usage only
Features for email/SMS automations like Abandoned Cart, Welcome, Upsell/Cross-sell emails
Segmentation based on order history, geography, and campaign behavior
Deliverability Meter to ensure emails land in inboxes

Cons

Some users reported unexpected charges
The app can be considered expensive by some users
Not available in Spanish, though customization is possible for non-English copies

Potential issues with initial setup or connection to platforms like Shopify, as mentioned in the review
Support response time can be slow or lacking, as evidenced by the user experience in the review

Launched

Nov 25, 2013

Jan 12, 2023

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

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Install App More info

Compare SM: SMS, Popup Email Marketing vs Email & SMS Marketing: Forward

SM: SMS, Popup Email Marketing

Email & SMS Marketing: Forward

SM: SMS, Popup Email Marketing