Compare Shopify Inbox vs QuickBooks Desktop Sync

Name: QuickBooks Desktop Sync
Brand: MKP Software

Shopify Inbox

Connect with shoppers and drive sales with chat

QuickBooks Desktop Sync

Connect your store to QuickBooks Desktop or POS

Shopify Inbox

Connect with shoppers and drive sales with chat

QuickBooks Desktop Sync

Connect your store to QuickBooks Desktop or POS

Rating

4,647 Reviews

9.3

28 Reviews

9.1

Pricing

Install App More info

Features

Product recommendations
Seamless workflow integration
Live customer chat
Automated replies
Customer profile insights
Conversation management

Intuitive interface
Sync inventory
Sync products
Sync orders
Sync customer data
Advanced features
Sync pricing
Bi-directional synchronization
Swift setup
Eliminate data entry errors

Screenshots

+ 1 more

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Pros

Free messaging tool that integrates with Shopify
Allows chat with customers while they shop, leveraging live customer information
Enables product recommendations and offering discounts through chat
Automated responses, FAQs, and personalized greetings to save time
Manages chat from online store and Shop app in one place
Identifies customer profile and cart details for better service
Spam identification and option to block senders
Convenient interface that centralizes customer communications
Supports automated and manual replies, making it versatile
Improves customer service process and ensures no leads are lost
Easy to use on mobile, improving response time
Integration with Shopify platform is seamless
Quick Replies feature saves time on frequent questions

Effortlessly synchronize orders, customer data, products, inventory, and pricing in both directions
Connects Shopify and QuickBooks seamlessly
Eliminates manual data entry and errors, saving time
Swift setup process with an intuitive interface
Top-rated customer support team helps users get started quickly and correctly
Advanced features and custom solutions available
No additional fee per transaction like other apps

Cons

Search function could be improved
Lack of ability to star or categorize conversations
Issues accessing messages intermittently
Notifications fill email inbox unnecessarily
Spam from companies offering Shopify services
Occasional 404 errors on mobile app
Missing key statistics like average response time and sales tracking
Limited sophistication in chat management tools

Potential for initial setup challenges despite the swift process
May require ongoing customer support for complex custom solutions
Dependence on continuous sync accuracy for accounting integrity
Limited to users of QuickBooks Desktop or POS, may not support other accounting platforms

Launched

Aug 13, 2019

Jan 07, 2014

Developer

Built by Shopify

Apps:

1303

Average Rating:

3.1

Reviews:

42,994

Built by MKP Software

Apps:

Average Rating:

2.5

Reviews:

Make Your Choice

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