Compare Shopify Inbox vs IndiaMART Shopping Marketplace

Name: IndiaMART Shopping Marketplace
Brand: IndiaMART InterMesh Limited

Shopify Inbox

Connect with shoppers and drive sales with chat

IndiaMART Shopping Marketplace

Drive free traffic to your store with one click integration

Shopify Inbox

Connect with shoppers and drive sales with chat

IndiaMART Shopping Marketplace

Drive free traffic to your store with one click integration

Overview

What is IndiaMART Shopping Marketplace?

IndiaMART is a B2B marketplace that connects buyers and suppliers, offering a wide range of products across industries. It also provides tools for sellers to list and manage products efficiently.

Key Strengths:

Extensive B2B product catalog
Strong supplier network
Built-in lead generation tools

Rating

4,669 Reviews

9.4

33 Reviews

5.1

Pricing

Install App More info

Features

Product recommendations
Seamless workflow integration
Live customer chat
Automated replies
Customer profile insights
Conversation management

One-click integration
Sync inventory
Organic traffic
Diverse categories
Valuable analytics
Auto-sync products

Screenshots

+ 1 more

IndiaMART Shopping Marketplace screenshot

+ 1 more

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Pros

Free messaging tool that integrates with Shopify
Allows chat with customers while they shop, leveraging live customer information
Enables product recommendations and offering discounts through chat
Automated responses, FAQs, and personalized greetings to save time
Manages chat from online store and Shop app in one place
Identifies customer profile and cart details for better service
Spam identification and option to block senders
Convenient interface that centralizes customer communications
Supports automated and manual replies, making it versatile
Improves customer service process and ensures no leads are lost
Easy to use on mobile, improving response time
Integration with Shopify platform is seamless
Quick Replies feature saves time on frequent questions

Drive free traffic to your store with one-click integration
Reach millions of potential buyers
Seamless integration with Shopify stores
Expose products to a diverse audience actively seeking similar items
Simple and hassle-free inventory syncing
Benefit from organic traffic and diverse categories
Valuable analytics to boost sales and credibility
Exclusive visibility on IndiaMART shopping
Swift updates with one-click integration
Monitor essential buyer traffic metrics such as visits, clicks, and orders
Auto-sync feature keeps products updated on IndiaMART
Promotional services are provided for free

Cons

Search function could be improved
Lack of ability to star or categorize conversations
Issues accessing messages intermittently
Notifications fill email inbox unnecessarily
Spam from companies offering Shopify services
Occasional 404 errors on mobile app
Missing key statistics like average response time and sales tracking
Limited sophistication in chat management tools

May not be suitable for niche or highly specialized products
Depends on IndiaMART's user base for potential buyers
Potential competition with other Shopify stores on the platform
Inventory management may become complex with frequent changes
Additional resources may be required to manage and analyze traffic metrics
May require adaptation to IndiaMART's user interface and processes
Auto-sync feature may encounter occasional technical issues
Dependent on the reliability of IndiaMART's infrastructure

Launched

Aug 13, 2019

Sep 23, 2021

Developer

Built by Shopify

Apps:

1374

Average Rating:

Reviews:

41,685

Built by IndiaMART InterMesh Limited

Apps:

Average Rating:

4.2

Reviews:

Make Your Choice

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Compare Shopify Inbox vs IndiaMART Shopping Marketplace

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