Compare ShipX ‑ Shipping Rates & Rules vs Shipway Order Tracking

Name: Shipway Order Tracking
Brand: Shopify

ShipX ‑ Shipping Rates & Rules

Shipping rules to set rates by product zipcode postcode etc.

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

ShipX ‑ Shipping Rates & Rules

Shipping rules to set rates by product zipcode postcode etc.

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

Rating

1,099 Reviews

8.2

63 Reviews

6.6

Pricing

Install App More info

Features

Multiple condition application
Advanced rate calculation
Rate blending functionality
Customer-specific pricing
Global currency support

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Screenshots

ShipX ‑ Shipping Rates & Rules screenshot

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Pros

Flexible shipping rates based on various cart and product parameters
Tailored shipping rules by customer, supplier, country, dimensions, and carrier
Rate blending for customizable combination of rates from diverse rule sets
Prevents losses with rate calculations using zip code, postal code, and distance
Functional in all Shopify-supported countries and supports preferred currency
Outstanding and highly responsive customer service
Helpful and knowledgeable support team that assists with setup and troubleshooting
Reasonably priced solution for calculating diverse shipping rates

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Cons

Requires Shopify's Carrier Calculated Shipping API to send rates
App setup can be complex without assistance from the support team
Users might need to adjust their shipping settings in Shopify to ensure accurate rates
Difficult Integration with third party Apps
Complex Setup Process
Limited Customization Options
Performance Issues During High Traffic
Not Ideal for Complex Discount Structures

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Launched

Jul 12, 2021

Jun 14, 2016

Developer

Built by Shopify

Apps:

16467

Average Rating:

2.4

Reviews:

529,604

Built by Shopify

Apps:

16467

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare ShipX ‑ Shipping Rates & Rules vs Shipway Order Tracking

ShipX ‑ Shipping Rates & Rules

Shipway Order Tracking

ShipX ‑ Shipping Rates & Rules