Shipway vs Trackr: Best Order Tracking for Shopify

Name: Trackr Order Tracking, Tracker
Brand: Shark Byte, Inc

Choosing the right order tracking solution is crucial for enhancing customer satisfaction and streamlining operations for your Shopify store. In this comprehensive guide, we will compare Shipway Order Tracking and Trackr Order Tracking, two popular Shopify apps, to help you determine the best fit for your business needs. Focusing on key factors such as features, ease of use, integration capabilities, and customer service, this comparison will provide valuable insights to optimize your store's operational efficiency and elevate your customer's experience. Whether you're new to e-commerce or looking to upgrade your existing system, this analysis will guide you in selecting the ideal tracking tool to boost your store's success.

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Shipway Order Tracking

Order Tracking, Track Order, Order Lookup, Upsell, EDD

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Overview

What is Shipway Order Tracking?

Shipway is a Shopify order tracking app that focuses on post-purchase customer engagement with automated shipping notifications and delivery updates.

Key Strengths:

Automated shipping notifications
Customizable tracking pages
Multi-carrier support

What is Trackr Order Tracking, Tracker?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

Real-time order tracking with multiple carrier support
Customizable tracking pages to match your store's branding
Email and SMS notifications for order updates

Rating

199 Reviews

9.1

195 Reviews

7.1

Pricing

Install App More info

Features

Product recommendations
Order tracking
Collect reviews
Branded tracking page
Status updates
Nps calculation
Handle queries

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

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Trackr Order Tracking, Tracker screenshot

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Pros

Offers seamless post-purchase experience that drives repeat purchases and customer loyalty
Provides proactive order tracking and status updates via SMS, Email, and WhatsApp
Includes branded order tracking page with an estimated delivery date
Features a feedback and review widget to collect customer reviews and calculate NPS score
Handles customer queries efficiently
Increases repeat purchases with product recommendations
Positive user review highlighting excellent support and satisfaction

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

Repetitive description in the application details may indicate lack of additional unique features
Limited availability of reviews to assess broader user experience and potential drawbacks
No information on integration with various eCommerce platforms beyond general D2C

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

Jun 14, 2016

Aug 18, 2015

Developer

Built by Shipway

Apps:

Average Rating:

4.6

Reviews:

1,075

Built by Shark Byte, Inc

Apps:

Average Rating:

4.7

Reviews:

2,218

Make Your Choice

Install App More info View alternatives

Shipway vs Trackr: Best Order Tracking for Shopify

Shipway Order Tracking

Trackr Order Tracking, Tracker

Shipway Order Tracking