Compare Shiprocket: eCommerce Shipping vs Zenstores: UK Shipping

Name: Zenstores: UK Shipping
Brand: Mechfeed Ltd

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Zenstores: UK Shipping

Faster, easier & cheaper shipping for UK-based businesses

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Zenstores: UK Shipping

Faster, easier & cheaper shipping for UK-based businesses

Rating

674 Reviews

7.1

96 Reviews

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Print shipping labels
Import orders automatically
Automate order management
Connect leading carriers
Dispatch orders efficiently

Screenshots

Shiprocket: eCommerce Shipping screenshot

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Connects with leading carriers in the UK, including Royal Mail, DHL, DPD, and Evri
Allows shipping both domestically and internationally
Lets you print shipping labels with your own carrier accounts
Offers discounted shipping rates for those without their own carrier accounts
Suitable for businesses of all sizes, including those new to ecommerce and those shipping thousands of orders a month
Automatically imports orders from Shopify and all leading marketplaces
Enables printing of shipping labels, fulfilment documents, and invoices with just a few clicks
Provides powerful, easy-to-use order management features to automate shipping
Includes a dispatch feature to keep customers in the loop, enhancing customer service
App is described as easy to use, reliable, and good value for money based on user review

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Limited to UK-based businesses, which restricts global applicability
No specific mention of customer support quality or availability in the description
Lack of detailed metrics or analytics features as per the description
No information on integration with other e-commerce platforms beyond Shopify

Launched

Jul 05, 2017

Apr 06, 2015

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Mechfeed Ltd

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

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Compare Shiprocket: eCommerce Shipping vs Zenstores: UK Shipping

Shiprocket: eCommerce Shipping

Zenstores: UK Shipping

Shiprocket: eCommerce Shipping