Compare Shiprocket: eCommerce Shipping vs Shippit

Name: Shippit | Shipping &amp; Delivery
Brand: Shippit

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Shippit | Shipping & Delivery

Shipping technology platform

Rating

674 Reviews

7.1

84 Reviews

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Fulfillment automation
Automated tracking
One-click labels
Multi-carrier access
Shipping analytics
Tracking notifications
Returns portal
Live quotes
Discounted rates
Smart carrier allocation

Screenshots

Shiprocket: eCommerce Shipping screenshot

Shippit | Shipping & Delivery screenshot

+ 2 more

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Seamlessly integrated with Shopify
Fast access to multiple carriers
Fulfilment automation and shipping analytics to save time and money
Intuitive tracking notifications
In-house delivery support
Returns portal for better post-purchase experiences
Live quotes for multiple delivery options at checkout
Discounted shipping rates with domestic and international carriers
One-click label printing, picklists, and pack slips
Smart carrier allocation and insights to control shipping costs
Automated tracking notifications and customizable, branded tracking

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Not compatible with Australia Post unless you have a credit account
Can create additional work for users

Launched

Jul 05, 2017

Aug 07, 2017

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Shippit

Apps:

Average Rating:

Reviews:

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Compare Shiprocket: eCommerce Shipping vs Shippit | Shipping & Delivery

Shiprocket: eCommerce Shipping

Shippit | Shipping & Delivery

Shiprocket: eCommerce Shipping