Shippo vs Shiprocket: Best Shopify Shipping Apps

Name: Shiprocket: eCommerce Shipping
Brand: Shiprocket - Shipping in India

Choosing the right ecommerce shipping solution for your Shopify store is crucial for streamlining operations and enhancing customer satisfaction. In this detailed comparison, we’ll explore Shippo's Simplified Shipping and Shiprocket's Ecommerce Shipping apps, focusing on key factors such as cost-effectiveness, ease of integration with Shopify, user interface, delivery speed, and customer support. Whether you're an emerging online retailer or a well-established business, understanding the nuances between Shippo and Shiprocket will empower you to make an informed decision to optimize your shipping processes, ultimately improving your store’s efficiency and growing your brand.

Shippo ‑ Simplified Shipping

Simplify shipping, save, and grow your business

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Shippo ‑ Simplified Shipping

Simplify shipping, save, and grow your business

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Overview

What is Shippo ‑ Simplified Shipping?

Shippo is a multi-carrier shipping platform designed to simplify order fulfillment for eCommerce businesses. It integrates with Shopify and other platforms to offer discounted shipping rates, label printing, and tracking.

Key Strengths:

Discounted shipping rates from major carriers like USPS, UPS, and DHL.
Automated label generation and batch processing.
Built-in tracking and returns management.

What is Shiprocket: eCommerce Shipping?

Shiprocket is a leading ecommerce shipping aggregator that helps businesses automate logistics, reduce costs, and improve delivery efficiency. It integrates with multiple courier partners and offers real-time tracking.

Key Strengths:

Multi-courier integration for competitive shipping rates
Automated order processing and tracking
AI-driven recommendations for optimal shipping

Rating

555 Reviews

8.2

952 Reviews

3.6

Pricing

Install App More info

Features

Branded shipping
Real-time tracking
Label printing
Order sync
Rate comparison
Return labels

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Screenshots

+ 2 more

Shiprocket: eCommerce Shipping screenshot

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Pros

Seamless sync with Shopify orders, ensuring real-time updates
Access to competitive rates from over 40 carriers including UPS, USPS, and DHL Express
End-to-end multi-carrier shipping software supporting business growth
Automates workflows across the entire fulfillment journey, making scaling easier
Quickly compare shipping rates, print labels, batch print, and more for efficient shipping
Real-time shipment tracking with easy customer notifications
Branded shipping options including tracking pages, notification emails, and packing slips
Easy generation of return labels, improving the customer experience

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Cons

Potential initial setup complexity for integrating with Shopify
Possible dependency on carrier performance and rates which could vary
May require manual processes for handling exceptions or outliers in shipments
Limitations on some advanced features without additional cost or higher-tier plans
Possible learning curve for users unfamiliar with shipping automation and multi-carrier management

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Launched

Feb 03, 2014

Jul 05, 2017

Developer

Built by Shippo

Apps:

Average Rating:

4.1

Reviews:

555

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.5

Reviews:

982

Make Your Choice

Install App More info View alternatives

Shippo vs Shiprocket: Best Shopify Shipping Apps

Shippo ‑ Simplified Shipping

Shiprocket: eCommerce Shipping

Shippo ‑ Simplified Shipping