Compare SH: WhatsApp Chat & Abandoned vs CW‑WhatsApp Chat, Abandon Cart

Name: CW‑WhatsApp Chat, Abandon Cart
Brand: Shipway

SH: WhatsApp Chat & Abandoned

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

SH: WhatsApp Chat & Abandoned

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

Rating

62 Reviews

7.1

214 Reviews

6.7

Pricing

More info

Install App More info

Features

Customizable templates
Marketing automation
Abandoned cart recovery
Whatsapp live chat
Automatic notifications
Cash on delivery
Real-time data
Sales monitoring

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Screenshots

SH: WhatsApp Chat & Abandoned screenshot

+ 7 more

CW‑WhatsApp Chat, Abandon Cart screenshot

+ 3 more

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Pros

Easy to configure, allowing for quick setup
Customer support is always available and highly competent
Effective in recovering abandoned carts through WhatsApp and recapturing lost sales
Automated and customizable WhatsApp templates improve ROI and conversion rates
Facilitates real-time sales monitoring and improvements through data analytics
Provides a WhatsApp Chat button for enhanced customer support
Offers a WhatsApp Share button to increase referral sales
Helps boost revenues by offering discounts and bringing back lost customers
Notifies customers about each order activity via WhatsApp

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Cons

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Launched

May 19, 2021

Jan 16, 2017

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Shipway

Apps:

Average Rating:

4.4

Reviews:

228

Make Your Choice

More info View alternatives

Install App More info View alternatives

Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare SH: WhatsApp Chat & Abandoned vs CW‑WhatsApp Chat, Abandon Cart

SH: WhatsApp Chat & Abandoned

CW‑WhatsApp Chat, Abandon Cart

SH: WhatsApp Chat & Abandoned