Compare Sense WA - WhatsApp Marketing vs Reviewbit Reviews via WhatsApp

Name: Reviewbit Reviews via WhatsApp
Brand: Shopify

Sense WA - WhatsApp Marketing

Connect with customers via WhatsApp & improve customer service

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Sense WA - WhatsApp Marketing

Connect with customers via WhatsApp & improve customer service

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Overview

What is Reviewbit Reviews via WhatsApp?

ReviewBit is a WhatsApp-based review management tool that helps businesses collect and showcase customer reviews directly via WhatsApp. It simplifies feedback collection and improves customer engagement.

Key Strengths:

Seamless WhatsApp integration for easy review collection
Automated review requests and reminders
Customizable review display options

Rating

6 Reviews

8.2

51 Reviews

5.9

Pricing

More info

Install App More info

Features

Live chat support
Abandoned cart reminders
Order updates
Click-to-chat icon
Template messages
Integrated messages

Photo/video reviews
Social proof
Star ratings
Whatsapp reviews
Text reviews

Screenshots

Sense WA - WhatsApp Marketing screenshot

+ 1 more

Reviewbit Reviews via WhatsApp screenshot

+ 4 more

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Pros

Quick and effective connection with customers via WhatsApp
Reduces customer service inquiries by sending order updates and abandoned cart reminders
Increases sales by reducing abandoned carts
Provides live chat support with a click-to-chat icon
Includes template messages for quick and efficient communication
Integrated WhatsApp messages through in-app links
Ability to send messages from a list of orders or abandoned carts
Customizable click-to-chat icon on the merchant's website

Efficient way to collect reviews through a widely used platform like WhatsApp
User-friendly interface which makes it easy for customers to leave reviews
Integrates seamlessly with eCommerce platforms to display collected reviews
Quick setup with minimal technical knowledge required
Automates the process of review collection, saving time and effort for business owners

Cons

Limited to WhatsApp users, excluding customers who do not use the platform
Potential over-reliance on template messages reducing personalized customer interactions
Requires consistent monitoring to maintain quick response times
Possible increase in WhatsApp-related notifications and interruptions
Privacy concerns from customers about receiving messages via WhatsApp

Limited customization options for review request messages
Not all customers may be comfortable using WhatsApp for leaving reviews
Requires customers to have WhatsApp installed, potentially excluding non-users
Potential privacy concerns with sharing contact information over WhatsApp
May require ongoing monitoring and engagement to ensure reviews are genuine

Launched

Mar 26, 2023

Jul 18, 2020

Developer

Built by Shopify

Apps:

18896

Average Rating:

2.4

Reviews:

770,560

Built by Shopify

Apps:

18896

Average Rating:

2.4

Reviews:

770,560

Make Your Choice

More info

Install App More info View alternatives

Compare Sense WA - WhatsApp Marketing vs Reviewbit Reviews via WhatsApp

Sense WA - WhatsApp Marketing

Reviewbit Reviews via WhatsApp

Sense WA - WhatsApp Marketing