Compare RT: WhatsApp Chat, Live Chat vs LiveChat: AI live chat by Text

Name: LiveChat: AI live chat by Text
Brand: Shopify

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Rating

250 Reviews

8.1

43 Reviews

5.5

Pricing

More info

Install App More info

Features

Theme compatibility
Multi-channel support
Real-time notifications
Any-device accessibility

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Screenshots

+ 1 more

LiveChat: AI live chat by Text screenshot

+ 2 more

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Pros

Effortless and native way of communication for visitors
Enables sending and receiving messages from any device
Users receive notifications about new messages right on the web page for uninterrupted chatting
Supports WhatsApp, Telegram, and potentially other messaging platforms
Can improve customer chat service experiences, leading to more sales
Works with all themes, including customized ones
Highly customizable and intuitive interface, as noted in user reviews

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Cons

Limited available reviews may not represent the full user experience
May require initial setup and customization which could be time-consuming for some users

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Launched

Aug 11, 2019

Nov 29, 2017

Developer

Built by Shopify

Apps:

18087

Average Rating:

2.5

Reviews:

736,981

Built by Shopify

Apps:

18087

Average Rating:

2.5

Reviews:

736,981

Make Your Choice

More info View alternatives

Install App More info

Related blog

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Compare RT: WhatsApp Chat, Live Chat vs LiveChat: AI live chat by Text

RT: WhatsApp Chat, Live Chat

LiveChat: AI live chat by Text

RT: WhatsApp Chat, Live Chat