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RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Rating

Rating

932 Reviews
9.2
93 Reviews
7.9

Pricing

Pricing

  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Free App
  • Free Plan Available

Features

Features

  • Theme compatibility
  • Multi-channel support
  • Real-time notifications
  • Any-device accessibility
  • Abandoned cart recovery
  • Upsell and cross-sell
  • Welcome messages
  • Intelligent segments
  • Conversational messaging
  • Event triggers
  • Higher aov
  • Conversion boosts
  • Custom journeys
  • Growth strategy

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Pros

Pros

  • Effortless and native way of communication for visitors
  • Enables sending and receiving messages from any device
  • Users receive notifications about new messages right on the web page for uninterrupted chatting
  • Supports WhatsApp, Telegram, and potentially other messaging platforms
  • Can improve customer chat service experiences, leading to more sales
  • Works with all themes, including customized ones
  • Highly customizable and intuitive interface, as noted in user reviews
  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback

Cons

Cons

  • Limited available reviews may not represent the full user experience
  • May require initial setup and customization which could be time-consuming for some users
  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Apps:

15

Average Rating:

4.7

Reviews:

4,445

Apps:

2

Average Rating:

4.7

Reviews:

141

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