Compare Route Protection and Tracking vs Redo

Name: Redo
Brand: Redo Tech, Inc

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Redo

The Future of Post Purchase Experience That Amplifies Sales

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

Redo

The Future of Post Purchase Experience That Amplifies Sales

Rating

340 Reviews

102 Reviews

8.2

Pricing

Install App More info

Features

Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
Instant claims

Automate returns
Reduce shipping costs
Incentivized exchanges
Store credit upsells
Flexible integration

Screenshots

Route Protection and Tracking screenshot

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Provides shipping insurance that protects against loss, theft, or damage
Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
Branded, immersive package tracking that builds anticipation and maintains customer engagement
Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
Personalized product recommendations that can drive additional purchases and increase customer lifetime value
Positive feedback indicating responsive customer support from specific agents

Transforms post-purchase experience, boosting sales and customer loyalty
Automates returns for customers and support teams, saving time and effort
Reduces or eliminates return shipping label costs through an innovative model
Increases revenue with incentivized exchanges and store credit
Creates upsell opportunities during the return flow
No contracts required, aligning with the business model
Outstanding customer support, with positive testimonials about responsiveness and assistance
Simple and efficient return processing for customers and staff
Robust statistical and reporting features
Highly customizable with continuous addition of new features

Cons

Some users report high costs and unclear pricing structure
Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction

Not much information available on potential drawbacks or disadvantages from reviews
Dependent on the app’s compatibility with existing systems and processes

Launched

Jan 16, 2019

May 24, 2020

Developer

Built by RouteApp LLC

Apps:

Average Rating:

3.7

Reviews:

340

Built by Redo Tech, Inc

Apps:

Average Rating:

4.7

Reviews:

102

Make Your Choice

Install App More info View alternatives

Related blog

Best 10 Shopify Returns and Exchanges Apps for 2025

Compare Route Protection and Tracking vs Redo

Route Protection and Tracking

Redo

Route Protection and Tracking