Compare Route Protection and Tracking vs PostCo Returns & Exchanges

Name: PostCo Returns &amp; Exchanges
Brand: PostCo

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Route Protection and Tracking

Fuel Growth with Order Protection, Package Tracking & More

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Rating

340 Reviews

80 Reviews

9.1

Pricing

Install App More info

Features

Product recommendations
Order protection
Package tracking
Branded tracking
Shipping insurance
Carbon neutral shipping
Instant claims

Store credit options
Automate returns
Shipping label automation
Revenue retention
Offer exchanges
Custom portal design
Policy rule configurations
Personalised return flow
Peer-to-peer returns

Screenshots

Route Protection and Tracking screenshot

+ 1 more

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Pros

Provides shipping insurance that protects against loss, theft, or damage
Offers carbon neutral shipping on all protected orders which can enhance brand loyalty
Branded, immersive package tracking that builds anticipation and maintains customer engagement
Instant claims resolution that saves time, reduces support costs, and minimizes customer frustration
Personalized product recommendations that can drive additional purchases and increase customer lifetime value
Positive feedback indicating responsive customer support from specific agents

Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
Highly customizable portal design and integration, offering flexibility to meet specific business needs
Enhances customer experience by automating updates and simplifying the return process
Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
Provides valuable support and customer service, with responsive and helpful staff
Enables peer-to-peer returns, adding an additional sales channel
Cost-effective by reducing warehousing costs and promoting environmental sustainability
Offers smooth onboarding and integration for a seamless transition
In-depth analytics and user-friendly UI improve decision-making and efficiency

Cons

Some users report high costs and unclear pricing structure
Complaints regarding lack of value relative to the pricing, with suggestions to use alternative shipping insurance solutions
Issues with Route protection being purchased unintentionally on in-store pick up orders, with no provided remedy
Negative feedback suggesting that promises made during the sales pitch are not upheld, leading to user dissatisfaction

Launched

Jan 16, 2019

Feb 24, 2020

Developer

Built by RouteApp LLC

Apps:

Average Rating:

3.7

Reviews:

340

Built by PostCo

Apps:

Average Rating:

2.5

Reviews:

Make Your Choice

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Compare Route Protection and Tracking vs PostCo Returns & Exchanges

Route Protection and Tracking

PostCo Returns & Exchanges

Route Protection and Tracking