Compare Rivyo: Reviews & Loyalty vs REVIEWS.io Product Reviews App

Name: REVIEWS.io Product Reviews App
Brand: Reviews.io

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Overview

What is REVIEWS.io Product Reviews App?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

Rating

869 Reviews

8.9

673 Reviews

Pricing

Install App More info

Features

Review rich snippets
Automated review collection
Photo review display
Q&a functionality
Review management
Social proof building
Mobile-responsive design
Import external reviews
Widgets for showcase
Star ratings on google
Custom review requests

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Screenshots

+ 4 more

REVIEWS.io Product Reviews App screenshot

+ 3 more

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Pros

Helps merchants build trust by showcasing verified reviews and ratings, which are critical for improving conversions and sales.
Offers various layout options for displaying reviews, such as grids, sliders, and widgets that can be embedded on product pages, homepage, or elsewhere.
Includes tools for collecting reviews via email requests, photo/video reviews, and importing reviews from other platforms like Amazon/AliExpress.
Supports integration with Google Shopping, allowing merchants to display star ratings in Google search results, boosting visibility and click-through rates.
Customers can submit photo and video reviews, adding authenticity and engagement to the reviews displayed.
Automates review requests, follow-ups, and thank-you emails, saving merchants time and ensuring consistent engagement with customers.
Generates rich snippets for reviews, improving a store's search engine ranking and making listings more attractive in search results.
Offers competitive pricing with a free plan and affordable premium tiers, making it accessible to small and medium-sized businesses.
Works seamlessly with most Shopify themes and allows customization for merchants with specific design needs.

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Cons

The free plan offers basic functionalities, but advanced features like automation, photo reviews, and Google Shopping integration are restricted to paid plans.
Merchants cannot test different review displays or formats to find what converts best, which limits optimization opportunities.
While the app offers moderation options, the manual review approval process can be time-consuming for merchants with a high volume of incoming reviews.
Lacks advanced analytics to track the impact of reviews on sales, conversions, and customer behavior.

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Launched

Jun 24, 2018

Aug 05, 2014

Developer

Built by WebContrive

Apps:

Average Rating:

4.8

Reviews:

1,634

Built by Reviews.io

Apps:

Average Rating:

4.5

Reviews:

700

Make Your Choice

Install App More info View alternatives

Compare Rivyo: Reviews & Loyalty vs REVIEWS.io Product Reviews App

Rivyo: Reviews & Loyalty

REVIEWS.io Product Reviews App

Rivyo: Reviews & Loyalty