Compare Rivo: Loyalty Program, Rewards vs Rivyo: Reviews & Loyalty

Name: Rivyo: Reviews &amp; Loyalty
Brand: WebContrive

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Rating

1,534 Reviews

9.3

917 Reviews

9.1

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Review rich snippets
Automated review collection
Photo review display
Q&a functionality
Review management
Social proof building
Mobile-responsive design
Import external reviews
Widgets for showcase
Star ratings on google
Custom review requests

Screenshots

+ 5 more

+ 4 more

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Helps merchants build trust by showcasing verified reviews and ratings, which are critical for improving conversions and sales.
Offers various layout options for displaying reviews, such as grids, sliders, and widgets that can be embedded on product pages, homepage, or elsewhere.
Includes tools for collecting reviews via email requests, photo/video reviews, and importing reviews from other platforms like Amazon/AliExpress.
Supports integration with Google Shopping, allowing merchants to display star ratings in Google search results, boosting visibility and click-through rates.
Customers can submit photo and video reviews, adding authenticity and engagement to the reviews displayed.
Automates review requests, follow-ups, and thank-you emails, saving merchants time and ensuring consistent engagement with customers.
Generates rich snippets for reviews, improving a store's search engine ranking and making listings more attractive in search results.
Offers competitive pricing with a free plan and affordable premium tiers, making it accessible to small and medium-sized businesses.
Works seamlessly with most Shopify themes and allows customization for merchants with specific design needs.

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

The free plan offers basic functionalities, but advanced features like automation, photo reviews, and Google Shopping integration are restricted to paid plans.
Merchants cannot test different review displays or formats to find what converts best, which limits optimization opportunities.
While the app offers moderation options, the manual review approval process can be time-consuming for merchants with a high volume of incoming reviews.
Lacks advanced analytics to track the impact of reviews on sales, conversions, and customer behavior.

Launched

Jan 17, 2021

Jun 24, 2018

Developer

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

1,534

Built by WebContrive

Apps:

Average Rating:

4.8

Reviews:

1,703

Make Your Choice

Install App More info View alternatives

Compare Rivo: Loyalty Program, Rewards vs Rivyo: Reviews & Loyalty

Rivo: Loyalty Program, Rewards

Rivyo: Reviews & Loyalty

Rivo: Loyalty Program, Rewards