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Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Line Loyalty Program & Rewards

Boost sales with customizable loyalty rewards and real-time customer insights.

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Line Loyalty Program & Rewards

Boost sales with customizable loyalty rewards and real-time customer insights.

Rating

Rating

1,396 Reviews
7.9
23 Reviews
8.2

Pricing

Pricing

  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $15-$299 / Month
  • Free Plan Available
  • 30 Days Free Trial

Features

Features

  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit
  • Real-time insights
  • Customizable loyalty program
  • Points-based rewards
  • Vip tiers setup

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Pros

Pros

  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit
  • Fully customizable loyalty program that requires no coding, allowing for easy setup and fitting various brand needs.
  • Offers a points-based reward system, custom VIP tiers, and personalized rewards to engage and retain customers.
  • Provides real-time customer insights to help merchants track engagement and optimize offers.
  • Helps drive repeat sales and boost average order value by integrating seamlessly into Shopify stores.
  • Rewards customers for purchases, birthdays, signups, and custom actions, enhancing customer engagement.
  • Includes 24/7 priority live support, ensuring responsive and helpful assistance.

Cons

Cons

  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial
  • Limited to Shopify stores, potentially excluding users on other e-commerce platforms.
  • May require initial investment in time to set up and customize the program despite being code-free.

Launched

Launched

Jan 17, 2021
Jul 22, 2025

Developer

Developer

Apps:

1

Average Rating:

4.8

Reviews:

1,396

Apps:

1

Average Rating:

5

Reviews:

23

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