Compare Rivo: Loyalty Program, Rewards vs Gameball: Loyalty Points Games

Name: Gameball: Loyalty Points Games
Brand: Gameball

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Gameball: Loyalty Points Games

Grow sales with loyalty programs, rewards, referrals & points

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Gameball: Loyalty Points Games

Grow sales with loyalty programs, rewards, referrals & points

Rating

1,534 Reviews

9.3

169 Reviews

9.1

Pricing

Install App More info

Features

Regular updates
Referral programs
Customizable loyalty
Membership integration
Stack integration
Developer toolkit

Customizable widgets
Vip tiers
Loyalty programs
Referral programs
Rewards points
Cashback rewards
Rule-based challenges
Social follows
Gamification elements
Signup rewards

Screenshots

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Pros

Fully customizable loyalty and referrals platform
Built for fast growing DTC brands
24/7 world class live chat support
Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
Weekly product updates using the latest Shopify tech
Variety of loyalty programs and reward options
Extremely positive customer reviews, especially regarding support team
Cost-effective compared to other loyalty solutions
Offers full customization with the Rivo Developer Toolkit

Comprehensive set of features including points, cashback, loyalty rewards, refer a friend, VIP tiers, and rule-based challenges
24/7 email and live chat support available to all users, including free users
Integrations with Shopify POS & Flow, Klaviyo, Judgeme, Mailchimp, Omnisend, Zapier
Customizable widget color, images, and tone of voice for 100% on-brand experience
Positive reviews highlight excellent customer support and ease-of-use
Free setup and onboarding call on all plans
Highly praised for improving customer retention and sales

Cons

Setup can be time-consuming (up to 3 hours for some users)
Initial hiccups with understanding all features and settings
Limited training courses available for newbies
Some users experienced issues with fraud detection tools
Flat-rate support option or additional training might be beneficial

Lack of immediate solutions for specific POS issues in physical shops
Some features, such as point expiration options, are not available without subscribing to a higher-tier plan
Collecting customer information at physical stores can be impractical and may require additional tools such as loyalty cards with barcodes

Launched

Jan 17, 2021

Dec 01, 2019

Developer

Built by Rivo

Apps:

Average Rating:

4.9

Reviews:

1,534

Built by Gameball

Apps:

Average Rating:

4.7

Reviews:

169

Make Your Choice

Install App More info View alternatives

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Compare Rivo: Loyalty Program, Rewards vs Gameball: Loyalty Points Games

Rivo: Loyalty Program, Rewards

Gameball: Loyalty Points Games

Rivo: Loyalty Program, Rewards