Compare REVIEWS.io Product Reviews App vs SMPS Google Customer Reviews

Name: SMPS Google Customer Reviews
Brand: Shopify

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

SMPS Google Customer Reviews

Collect & show seller ratings on Google Search & Shopping ads.

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

SMPS Google Customer Reviews

Collect & show seller ratings on Google Search & Shopping ads.

Rating

673 Reviews

284 Reviews

7.9

Pricing

Install App More info

Features

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Easy setup
Survey opt-in popup
Review badge insertion
Seller ratings display
Product ratings collection

Screenshots

REVIEWS.io Product Reviews App screenshot

+ 3 more

+ 2 more

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Pros

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Provides a ready-to-use survey opt-in popup code, making setup straightforward
Automatically inserts a customer review badge on your store, increasing visibility
Displays survey opt-in popup on thank you page, easily collecting customer consent
Facilitates display of Seller Ratings on Google Search and Shopping Ads, boosting credibility
Assists in automatically collecting Product Ratings with minimal code integration
Offers lifetime app assistance, providing continuous support and guidance
Easy to set up with integration possible within 15 minutes, saving time and effort

Cons

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

The description repeats multiple times which can confuse and overwhelm users
Relies on Google to send survey requests, which may introduce delays or be dependent on Google's schedule

Launched

Aug 05, 2014

Sep 24, 2015

Developer

Built by Reviews.io

Apps:

Average Rating:

4.5

Reviews:

700

Built by Shopify

Apps:

1566

Average Rating:

2.8

Reviews:

49,446

Make Your Choice

Install App More info View alternatives

Related blog

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Compare REVIEWS.io Product Reviews App vs SMPS Google Customer Reviews

REVIEWS.io Product Reviews App

SMPS Google Customer Reviews

REVIEWS.io Product Reviews App