Compare REVIEWS.io Product Reviews App vs Reviewbit Reviews via WhatsApp

Name: Reviewbit Reviews via WhatsApp
Brand: Reviewbit.app

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Overview

What is REVIEWS.io Product Reviews App?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

What is Reviewbit Reviews via WhatsApp?

ReviewBit is a WhatsApp-based review management tool that helps businesses collect and showcase customer reviews directly via WhatsApp. It simplifies feedback collection and improves customer engagement.

Key Strengths:

Seamless WhatsApp integration for easy review collection
Automated review requests and reminders
Customizable review display options

Rating

675 Reviews

8.9

50 Reviews

6.4

Pricing

Install App More info

Features

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Photo/video reviews
Social proof
Star ratings
Whatsapp reviews
Text reviews

Screenshots

REVIEWS.io Product Reviews App screenshot

+ 3 more

Reviewbit Reviews via WhatsApp screenshot

+ 4 more

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Pros

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Efficient way to collect reviews through a widely used platform like WhatsApp
User-friendly interface which makes it easy for customers to leave reviews
Integrates seamlessly with eCommerce platforms to display collected reviews
Quick setup with minimal technical knowledge required
Automates the process of review collection, saving time and effort for business owners

Cons

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Limited customization options for review request messages
Not all customers may be comfortable using WhatsApp for leaving reviews
Requires customers to have WhatsApp installed, potentially excluding non-users
Potential privacy concerns with sharing contact information over WhatsApp
May require ongoing monitoring and engagement to ensure reviews are genuine

Launched

Aug 05, 2014

Jul 18, 2020

Developer

Built by Reviews.io

Apps:

Average Rating:

4.4

Reviews:

700

Built by Reviewbit.app

Apps:

Average Rating:

3.2

Reviews:

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

20 Best Product Review Apps for Shopify to Boost Trust in 2025

Compare REVIEWS.io Product Reviews App vs Reviewbit Reviews via WhatsApp

REVIEWS.io Product Reviews App

Reviewbit Reviews via WhatsApp

REVIEWS.io Product Reviews App