Compare REVIEWS.io Product Reviews App vs Google Reviews by Appio

Name: Google Reviews by Appio
Brand: Appio

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

Overview

What is REVIEWS.io Product Reviews App?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

What is Google Reviews by Appio?

Google Reviews by Appio is a Shopify app that syncs your store with Google Reviews, allowing customers to leave feedback directly through Google.

Key Strengths:

Direct integration with Google Reviews
Displays star ratings in search results
Easy setup and management

Rating

674 Reviews

8.9

109 Reviews

9.1

Pricing

Install App More info

Features

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Customizable widgets
Display google reviews
Filter unwanted reviews
Ai summarizes feedback
Sync with google maps

Screenshots

REVIEWS.io Product Reviews App screenshot

+ 3 more

+ 1 more

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Pros

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Showcases genuine customer reviews, ratings, and photos directly on Shopify store.
Attractive, customizable widgets integrate social proof seamlessly, boosting conversion rates.
Built-in AI summarizes customer feedback for easy reading.
Filters out negativity, presenting a trustworthy image.
Seamless integration with Google Business Profile (Google Maps) for a unified trust-building experience.
Option to filter unwanted reviews and sort reviews.
Allows CSS customization for widgets in a variety of beautiful styles.

Cons

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Filtering out negative reviews could lead to biased representation of customer feedback.
Dependence on Google Business Profile; might not be suitable for businesses not heavily using Google services.
AI summarization may not always accurately capture the nuances of customer feedback.

Launched

Aug 05, 2014

Sep 24, 2024

Developer

Built by Reviews.io

Apps:

Average Rating:

4.4

Reviews:

699

Built by Appio

Apps:

Average Rating:

3.3

Reviews:

237

Make Your Choice

Install App More info View alternatives

Related blog

20 Best Product Review Apps for Shopify to Boost Trust in 2025

Compare REVIEWS.io Product Reviews App vs Google Reviews by Appio

REVIEWS.io Product Reviews App

Google Reviews by Appio

REVIEWS.io Product Reviews App