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Reviewbit Reviews via WhatsApp
Collect & display product reviews via WhatsApp
DC WhatsApp Marketing+Helpdesk
Manage Customer Service on WhatsApp, send Marketing Broadcasts
Reviewbit Reviews via WhatsApp
Collect & display product reviews via WhatsApp
DC WhatsApp Marketing+Helpdesk
Manage Customer Service on WhatsApp, send Marketing Broadcasts
Rating
Rating
5.9
9.2
Pricing
Pricing
Features
Features
- Photo/video reviews
- Social proof
- Star ratings
- Whatsapp reviews
- Text reviews
- Email integration
- Unified dashboard
- Whatsapp broadcasts
- Multichannel messaging
Pros
Pros
- Efficient way to collect reviews through a widely used platform like WhatsApp
- User-friendly interface which makes it easy for customers to leave reviews
- Integrates seamlessly with eCommerce platforms to display collected reviews
- Quick setup with minimal technical knowledge required
- Automates the process of review collection, saving time and effort for business owners
- Superb customer service with prompt issue resolution, often within hours
- Easy API integration, making it user-friendly even for those not technically inclined
- Useful and feature-rich for customer service and marketing broadcasts
- Highly recommended by long-term users who have used it for multiple brands
- Value for money with a fair offering of features
Cons
Cons
- Limited customization options for review request messages
- Not all customers may be comfortable using WhatsApp for leaving reviews
- Requires customers to have WhatsApp installed, potentially excluding non-users
- Potential privacy concerns with sharing contact information over WhatsApp
- May require ongoing monitoring and engagement to ensure reviews are genuine
- Occasional bugs, particularly related to Meta issues
- Some features may still be in development or need updates/fixes
Categories
Categories
Launched
Launched
Jul 18, 2020
Jan 24, 2021
Developer
Developer
Apps:
1
Average Rating:3.6
Reviews:55
Apps:
1
Average Rating:4.9
Reviews:163
