Compare Reviewbit Reviews via WhatsApp vs Coco: AI Cart Recovery & Chat

Name: Coco: AI Cart Recovery &amp; Chat
Brand: Shopify

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Coco: AI Cart Recovery & Chat

AI Chat on Whatsapp with Cart Recovery and Newsletters

Reviewbit Reviews via WhatsApp

Collect & display product reviews via WhatsApp

Coco: AI Cart Recovery & Chat

AI Chat on Whatsapp with Cart Recovery and Newsletters

Rating

51 Reviews

6.1

54 Reviews

7.5

Pricing

Install App More info

Features

Photo/video reviews
Social proof
Star ratings
Whatsapp reviews
Text reviews

Gdpr compliant
Marketing campaigns
Cart recovery
Newsletters
Ai chat
Review conversations

Screenshots

Reviewbit Reviews via WhatsApp screenshot

+ 4 more

Coco: AI Cart Recovery & Chat screenshot

+ 2 more

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Pros

Efficient way to collect reviews through a widely used platform like WhatsApp
User-friendly interface which makes it easy for customers to leave reviews
Integrates seamlessly with eCommerce platforms to display collected reviews
Quick setup with minimal technical knowledge required
Automates the process of review collection, saving time and effort for business owners

Automates cart recovery on WhatsApp, potentially boosting sales
Allows sending personalized marketing campaigns and newsletters via WhatsApp
Easy and quick installation with no coding required, operational within a minute
Ability to review user conversations, potentially improving customer service
GDPR compliant, ensuring data privacy and security
Highly praised for improving ROI (17x increase reported)
Support team receives high praise for being friendly, responsive, and helpful
Reports of quick return on investment (profitable within two days)

Cons

Limited customization options for review request messages
Not all customers may be comfortable using WhatsApp for leaving reviews
Requires customers to have WhatsApp installed, potentially excluding non-users
Potential privacy concerns with sharing contact information over WhatsApp
May require ongoing monitoring and engagement to ensure reviews are genuine

Limited language support based on available reviews (potential con for non-English or non-French speakers)
Dependence on WhatsApp platform may not cater to users who prefer other messaging apps

Launched

Jul 18, 2020

Jul 03, 2024

Developer

Built by Shopify

Apps:

19345

Average Rating:

2.4

Reviews:

796,484

Built by Shopify

Apps:

19345

Average Rating:

2.4

Reviews:

796,484

Make Your Choice

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Related blog

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Compare Reviewbit Reviews via WhatsApp vs Coco: AI Cart Recovery & Chat

Reviewbit Reviews via WhatsApp

Coco: AI Cart Recovery & Chat

Reviewbit Reviews via WhatsApp