Compare Revie: Reviews & Marketing vs Omnichannel Marketing &Support

Name: Omnichannel Marketing &amp;Support
Brand: Shopify

Revie: Reviews & Marketing

Collect ratings and reviews form customers via Whatsapp

Omnichannel Marketing &Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Revie: Reviews & Marketing

Collect ratings and reviews form customers via Whatsapp

Omnichannel Marketing &Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Rating

281 Reviews

8.8

84 Reviews

8.2

Pricing

Install App More info

Features

Whatsapp integration
Review collection
Ai feedback analysis

Cart recovery
Order updates
Smart automation
Whatsapp commerce
Agent support

Screenshots

Omnichannel Marketing &Support screenshot

+ 4 more

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Pros

Easy contact with support
Effective functions of the app
Ability to track sales resulting from reviews
Facilitates ease of leaving comments for users
Good and fast customer service

Exceptional customer service and support team, praised for being proactive, professional, and highly responsive.
Effective automation tools for customer engagement across multiple channels like WhatsApp, Instagram, Email, and Chat.
Improves cart recovery and boosts sales through smart automation and personalized experiences.
Streamlines customer support and sales with real-time messaging and automated responses, enhancing customer retention.
User-friendly interface with intuitive tools that simplify campaign setup and management.
Cost-effective solution for customer acquisition and re-engagement campaigns.
Offers robust analytics for agent performance and customer insights to optimize engagement strategies.
AI-powered chatbot and omnichannel support improve customer interactions and retention.
Highly recommended for D2C brands aiming to enhance their customer journey and streamline operations.

Cons

Minimal negative feedback noted explicitly in the reviews, presenting a potential need for broader user feedback for balanced insights.
Dependency on account managers for optimal usage might limit self-service capabilities for some users.

Launched

Aug 28, 2022

Oct 02, 2023

Developer

Built by Shopify

Apps:

18047

Average Rating:

2.5

Reviews:

736,093

Built by Shopify

Apps:

18047

Average Rating:

2.5

Reviews:

736,093

Make Your Choice

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Compare Revie: Reviews & Marketing vs Omnichannel Marketing &Support

Revie: Reviews & Marketing

Omnichannel Marketing &Support

Revie: Reviews & Marketing