ReturnGo vs PostShip: Shopify Returns & Exchanges Apps

Compare ReturnGO vs. PostShip for Shopify: returns, exchanges, features, and ease of use. Choose the best app for your store!

Choosing the right returns and exchanges app for your Shopify store is crucial to maintaining a seamless customer experience and efficient order management. In this guide, we will compare ReturnGo and PostShip, two popular Shopify apps, delving into their key features, ease of use, pricing, and customer support. Whether you're seeking to improve customer satisfaction or streamline your return processes, this comparison will provide you the insights needed to determine the best solution for your eCommerce business. With the right tool, you can enhance your store's functionality and boost customer loyalty effectively.

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ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Postship Returns & Exchanges

Turn Returns to Revenue with Exchanges & Store credits

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Postship Returns & Exchanges

Turn Returns to Revenue with Exchanges & Store credits

Rating

362 Reviews

9.1

35 Reviews

8.2

Pricing

Install App More info

Features

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

Logistics integration
Customizable portal
Custom tracking page
Store credit refunds
Wms integration
Automate process
Send return label
In-store return
Customer friendly portal
Create replacement orders
Swift status updates
Reliable notifications
Dropshipping features

Screenshots

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Pros

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Comprehensive returns and exchanges management in one place
Customer-friendly and fully customizable return portal
Automated return label sending and replacement order creation on Shopify
Option to issue refunds via store credit or discount coupons
Integration with logistics and WMS systems for seamless operation
Swift order status updates in the app store
Beautiful and customizable tracking page
Reliable notifications for customers to reduce 'WISMO' (Where Is My Order) queries
Special features for dropshipping, making it suitable for dropshippers

Cons

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Launched

Mar 31, 2025

Developer

Built by ReturnGO

Apps:

Average Rating:

4.9

Reviews:

362

Built by TrackMate

Apps:

Average Rating:

Reviews:

Make Your Choice

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ReturnGo vs PostShip: Shopify Returns & Exchanges Apps

ReturnGO Returns & Exchanges

Postship Returns & Exchanges

ReturnGO Returns & Exchanges