Compare Reputon Customer Reviews App vs TrustView ‑ TrustPilot Reviews

Name: TrustView ‑ TrustPilot Reviews
Brand: Shopify

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TrustView ‑ TrustPilot Reviews

Show TrustPilot ratings on home page, product pages, & others.

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TrustView ‑ TrustPilot Reviews

Show TrustPilot ratings on home page, product pages, & others.

Rating

955 Reviews

9.2

22 Reviews

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Mobile responsive
Easy setup
Automatic updates
Unlimited reviews
Trust score

Screenshots

+ 4 more

TrustView ‑ TrustPilot Reviews screenshot

+ 1 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Effortless integration with Trustpilot by simply entering a link
Automatic updates ensure that ratings and reviews are always current
No coding required, making it accessible for users with varying technical skills
Mobile responsive design ensures seamless display on all devices
Allows showcasing of unlimited reviews to provide comprehensive feedback to potential customers
Helps reinforce trust by displaying Trustpilot rating and review count prominently

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Limited customization options for the widget's appearance could restrict brand alignment
Relies on Trustpilot data, so any issues with Trustpilot could impact the app's functionality
Requires an existing Trustpilot account, potentially adding a barrier for some users

Launched

Sep 25, 2018

Oct 29, 2024

Developer

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,432

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,432

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Reputon Customer Reviews App vs TrustView ‑ TrustPilot Reviews

Reputon Customer Reviews App

TrustView ‑ TrustPilot Reviews

Reputon Customer Reviews App