Compare Reputon Customer Reviews App vs TrustReviews: Product Reviews

Name: TrustReviews: Product Reviews
Brand: TrustApps

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TrustReviews: Product Reviews

Collect product reviews & UGC. Amazon and Aliexpress importer

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

TrustReviews: Product Reviews

Collect product reviews & UGC. Amazon and Aliexpress importer

Rating

890 Reviews

9.3

354 Reviews

7.9

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Automatic email reminders
Customizable widgets
Advanced analytics
Seo enhancement
Review display options
Review moderation
One-click import
Platform integration

Screenshots

+ 2 more

TrustReviews: Product Reviews screenshot

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Customizable widgets allow for flexible display options (list view, grid view, carousel view)
Easy installation and setup compatible with most Shopify themes
One-click import for Amazon and Aliexpress reviews
AI-powered sentiment analysis
Outstanding customer support with quick response time
Positive impact on customer trust and sales
Free plan with ample features
Advanced analytics and integration with popular platforms
Support team willing to assist with customization and setup issues

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Initial setup may be challenging for some users
One negative review indicated the promotion of unethical practices (encouraging fake reviews)

Launched

Sep 25, 2018

Aug 22, 2021

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

3,018

Built by TrustApps

Apps:

Average Rating:

4.3

Reviews:

362

Make Your Choice

Install App More info View alternatives

Related blog

20 Best Product Review Apps for Shopify to Boost Trust in 2025

Compare Reputon Customer Reviews App vs TrustReviews: Product Reviews

Reputon Customer Reviews App

TrustReviews: Product Reviews

Reputon Customer Reviews App