Compare Reputon Customer Reviews App vs SMPS Google Customer Reviews

Name: SMPS Google Customer Reviews
Brand: Shopify

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

SMPS Google Customer Reviews

Collect & show seller ratings on Google Search & Shopping ads.

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

SMPS Google Customer Reviews

Collect & show seller ratings on Google Search & Shopping ads.

Rating

962 Reviews

284 Reviews

7.9

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Easy setup
Survey opt-in popup
Review badge insertion
Seller ratings display
Product ratings collection

Screenshots

+ 4 more

+ 2 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Provides a ready-to-use survey opt-in popup code, making setup straightforward
Automatically inserts a customer review badge on your store, increasing visibility
Displays survey opt-in popup on thank you page, easily collecting customer consent
Facilitates display of Seller Ratings on Google Search and Shopping Ads, boosting credibility
Assists in automatically collecting Product Ratings with minimal code integration
Offers lifetime app assistance, providing continuous support and guidance
Easy to set up with integration possible within 15 minutes, saving time and effort

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

The description repeats multiple times which can confuse and overwhelm users
Relies on Google to send survey requests, which may introduce delays or be dependent on Google's schedule

Launched

Sep 25, 2018

Sep 24, 2015

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

2,580

Built by Shopify

Apps:

16465

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare Reputon Customer Reviews App vs SMPS Google Customer Reviews

Reputon Customer Reviews App

SMPS Google Customer Reviews

Reputon Customer Reviews App