Compare Reputon Customer Reviews App vs Rocket Google Reviews

Name: Rocket Google Reviews
Brand: Entangle Commerce

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Rocket Google Reviews

Reviews Widget/Outreach | Automatically Sync, Filter & Collect

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Rocket Google Reviews

Reviews Widget/Outreach | Automatically Sync, Filter & Collect

Rating

860 Reviews

9.2

131 Reviews

9.3

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Simple installation
Multiple layouts
Customizable designs
Star ratings
Email requests
Ai-generated summaries
Automatic requests
Filter unwanted reviews
Fetches reviews
Review embedding

Screenshots

+ 1 more

+ 2 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Customizable designs for displaying Google Reviews
Automatic requests for positive reviews
AI-generated summaries for concise feedback representation
Filtering for unwanted reviews by author or specific keywords
Simple and straightforward installation process
Integration with Google Business Profile to fetch and embed reviews
Multiple layout options with customizable filters and styling
Product review features such as filtering, review summaries, star ratings, testimonials, and top reviews
Options for collecting reviews through email requests, import/export, and review migration

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Limited customization beyond the provided templates and layouts
Potential bias introduced by filtering out unwanted reviews
Dependence on AI for generating summaries, which may not always accurately reflect customer sentiment
Possible challenges in integrating with some store platforms
May incur additional costs for premium features

Launched

Sep 25, 2018

Jul 17, 2023

Developer

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

2,861

Built by Entangle Commerce

Apps:

Average Rating:

4.9

Reviews:

182

Make Your Choice

Install App More info View alternatives

Compare Reputon Customer Reviews App vs Rocket Google Reviews

Reputon Customer Reviews App

Rocket Google Reviews

Reputon Customer Reviews App