Compare Reputon Customer Reviews App vs Reputon Facebook Reviews

Name: Reputon Facebook Reviews
Brand: Reputon

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Reputon Facebook Reviews

Embed Facebook reviews. Facebook rating & Facebook comments

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Reputon Facebook Reviews

Embed Facebook reviews. Facebook rating & Facebook comments

Rating

921 Reviews

9.4

47 Reviews

8.7

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

One-click integration
Multiple widget styles
Embed facebook reviews
Import reviews easily

Screenshots

+ 4 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Easy to integrate with Shopify - doesn't require coding skills
Improves site trust and social proof by displaying Facebook reviews
Simple import process for bringing in Facebook reviews
Flexible placement options for the widget on the website
Offers different styles such as Carousel, Compact and Small Badges, and Compact Slider
Could potentially boost sales by showcasing positive reviews

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Limited to businesses with a Facebook page and existing reviews
Relies on Facebook's platform which may affect availability or display changes
Potential for negative reviews to also be displayed, affecting reputation if not managed

Launched

Sep 25, 2018

Nov 05, 2020

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

355

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Reputon Customer Reviews App vs Reputon Facebook Reviews

Reputon Customer Reviews App

Reputon Facebook Reviews

Reputon Customer Reviews App