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Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Product Reviews with Photo PRO

Collect ratings and product reviews with photos from customers

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Product Reviews with Photo PRO

Collect ratings and product reviews with photos from customers

Rating

Rating

881 Reviews
9.3
160 Reviews
9.1

Pricing

Pricing

  • $9.99-$49.99 / Month
  • Free Plan Available
  • $7.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Multi-platform support
  • Negative feedback redirection
  • Rate us widget
  • Review request emails
  • Ai email personalization
  • Review import/export
  • Automatic review requests
  • Photo review collection
  • Homepage review slider
  • Google ratings integration
  • Verified reviewer page
  • Customizable review pages

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Pros

Pros

  • Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
  • Sends follow-up emails to customers to solicit reviews after order delivery
  • Redirects unhappy users to a private feedback form, avoiding negative public reviews
  • AI personalizes email templates for better engagement
  • Includes a 'RATE US' widget for storefront integration
  • Allows sending emails to past orders (up to 2 months old)
  • Offers email analytics and various types of email marketing campaigns
  • Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc
  • Provides social proof for products by collecting customer reviews with photos
  • Helps build trust by allowing customers to upload images in their reviews
  • Can schedule automatic review request emails, putting reviews on autopilot
  • Highly customizable review page to match website layout by adjusting color and text
  • Features a homepage slider and a dedicated review page
  • Verified page that works on Google ratings
  • Allows import of reviews using CSV files

Cons

Cons

  • Support may be slow or unresponsive, as evidenced by a detailed negative review
  • Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
  • Limited communication from support team can exacerbate issues
  • Free plan might have limited features, requiring upgrades for full functionality
  • Customer support response is very slow or unresponsive
  • Issues with review dashboard not updating with new reviews
  • Possible reliability issues as indicated by inability to see recent reviews

Launched

Launched

Sep 25, 2018
Aug 23, 2017

Developer

Developer

Apps:

14

Average Rating:

4.9

Reviews:

3,023

Apps:

9

Average Rating:

4.3

Reviews:

575

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