Reputon vs Google Reviews: Best Shopify Review Apps

Name: Google Reviews by Appio
Brand: Appio

Compare Reputon vs Google Reviews for Shopify: features, pricing, and ease of use. Choose the best review app to boost your store's credibility! Are you looking to enhance your Shopify store's credibility with customer reviews but unsure whether Reputon or Google Reviews by Appio is the right choice? This detailed comparison covers features, pricing, and integration to help you decide.

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

Overview

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

Automated review requests via email
Customizable review widgets
Integration with Google Shopping

What is Google Reviews by Appio?

Google Reviews by Appio is a Shopify app that syncs your store with Google Reviews, allowing customers to leave feedback directly through Google.

Key Strengths:

Direct integration with Google Reviews
Displays star ratings in search results
Easy setup and management

Rating

1,489 Reviews

123 Reviews

6.7

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Customizable widgets
Display google reviews
Filter unwanted reviews
Ai summarizes feedback
Sync with google maps

Screenshots

+ 1 more

+ 1 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Showcases genuine customer reviews, ratings, and photos directly on Shopify store.
Attractive, customizable widgets integrate social proof seamlessly, boosting conversion rates.
Built-in AI summarizes customer feedback for easy reading.
Filters out negativity, presenting a trustworthy image.
Seamless integration with Google Business Profile (Google Maps) for a unified trust-building experience.
Option to filter unwanted reviews and sort reviews.
Allows CSS customization for widgets in a variety of beautiful styles.

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Filtering out negative reviews could lead to biased representation of customer feedback.
Dependence on Google Business Profile; might not be suitable for businesses not heavily using Google services.
AI summarization may not always accurately capture the nuances of customer feedback.

Launched

Sep 25, 2018

Sep 24, 2024

Developer

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

4,963

Built by Appio

Apps:

Average Rating:

4.9

Reviews:

472

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app is better for collecting reviews: Reputon or Google Reviews?

Reputon excels in automated review collection and customization, while Google Reviews by Appio focuses on syncing with Google for broader visibility.
Do these apps support review moderation?

Yes, both Reputon and Google Reviews by Appio offer moderation tools to filter and manage customer feedback.
Can I display reviews from both apps on my Shopify store?

Yes, both apps provide widgets to showcase reviews on product pages, homepages, or other sections of your store.
Is there a free plan available for these apps?

Reputon offers a free plan with limited features, while Google Reviews by Appio may require a paid plan for full functionality.
Which app integrates better with Google Shopping?

Reputon includes direct integration with Google Shopping, making it a strong choice for merchants using this platform.

Reputon vs Google Reviews: Best Shopify Review Apps

Reputon Customer Reviews App

Google Reviews by Appio

Reputon Customer Reviews App