Compare Reputon Customer Reviews App vs Freshreview Google Reviews App

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Freshreview Google Reviews App

Maximize Customer Trust with Facebook, Yelp, and Google Review

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Freshreview Google Reviews App

Maximize Customer Trust with Facebook, Yelp, and Google Review

Rating

1,458 Reviews

9.1

22 Reviews

5.1

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

User-friendly interface
Automated email campaigns
Multi-platform collection
Feedback management
Custom email campaigns
Negative feedback alerts

Screenshots

+ 2 more

Freshreview Google Reviews App screenshot

+ 2 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

User-friendly interface
Automated email campaigns to boost review collection
Multi-platform review collection (Google, Facebook, Yelp)
Effective feedback management
Helps rank higher on Google Search with better reviews
Seamless integration with Avvo, Facebook, and Google Review Sites
Prevents negative feedback from hurting the rating by directing it to personal email

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Dependent on user engagement for automated emails and review campaigns
Potential for over-reliance on positive reviews may not address underlying business issues
Limited to review platforms specified (Google, Facebook, Yelp, Avvo)
Automated emails might be flagged as spam by recipients

Launched

Apr 01, 2025

Developer

Built by Reputon

Apps:

Average Rating:

4.8

Reviews:

4,715

Built by Freshreview

Apps:

Average Rating:

3.1

Reviews:

Make Your Choice

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Compare Reputon Customer Reviews App vs Freshreview Google Reviews App

Reputon Customer Reviews App

Freshreview Google Reviews App

Reputon Customer Reviews App