Compare Reputon Customer Reviews App vs Fera Product Reviews App

Name: Fera Product Reviews App
Brand: Shopify

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Fera Product Reviews App

Collect photo and video reviews. Amazon & AliExpress importer.

Reputon Customer Reviews App

Collect Google reviews, Facebook reviews, Trustpilot and more

Fera Product Reviews App

Collect photo and video reviews. Amazon & AliExpress importer.

Overview

What is Reputon Customer Reviews App?

Reputon is a Shopify app designed to collect and display customer reviews, helping merchants build trust and improve conversions.

Key Strengths:

Automated review requests via email
Customizable review widgets
Integration with Google Shopping

What is Fera Product Reviews App?

Fera is a Shopify product reviews and UGC (User-Generated Content) app that allows merchants to showcase reviews, photos, and videos from customers.

Key Strengths:

Photo and video reviews for higher engagement
AI-powered review moderation
Seamless integration with Shopify themes

Rating

962 Reviews

1,959 Reviews

7.9

Pricing

Install App More info

Features

Multi-platform support
Negative feedback redirection
Rate us widget
Review request emails
Ai email personalization

Review display options
Review collection methods
Automatic review requests
Customizable review widgets
Photo and video reviews
Review importation

Screenshots

+ 4 more

+ 8 more

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Pros

Supports multiple review platforms including Google, Facebook, Trustpilot, Sitejabber, Yelp, Etsy, etc
Sends follow-up emails to customers to solicit reviews after order delivery
Redirects unhappy users to a private feedback form, avoiding negative public reviews
AI personalizes email templates for better engagement
Includes a 'RATE US' widget for storefront integration
Allows sending emails to past orders (up to 2 months old)
Offers email analytics and various types of email marketing campaigns
Automates the process of collecting reviews via multiple methods such as emails, pop-ups, push notifications, QR codes, etc

Collects photo and video reviews, enhancing customer trust
Capability to import reviews from major platforms like Amazon, AliExpress, Google, Etsy, and Trustpilot
Automatic review request emails post-purchase enhance review collection
Complete customization options for review widgets to match the website's aesthetics
Google Search and Google Shopping integration for displaying reviews and ratings
Features to reward customer reviews with discounts, points, and cash-back incentives
Excellent customer support, frequently praised by users
User-friendly and easy to set up, even for non-tech-savvy individuals
Helps in significantly increasing the number of orders for stores
Affordable pricing with good value for money
Fast synchronization with Shopify and other plugins

Cons

Support may be slow or unresponsive, as evidenced by a detailed negative review
Mishandling of settings can result in incorrect review requests, leading to potential customer dissatisfaction
Limited communication from support team can exacerbate issues
Free plan might have limited features, requiring upgrades for full functionality

Difficulty in managing multilingual email campaigns
Some users report challenges in splitting Amazon variances within Shopify

Launched

Sep 25, 2018

Jun 21, 2017

Developer

Built by Reputon

Apps:

Average Rating:

4.9

Reviews:

2,580

Built by Shopify

Apps:

16464

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Related blog

20 Best Product Review Apps for Shopify to Boost Trust in 2025

Compare Reputon Customer Reviews App vs Fera Product Reviews App

Reputon Customer Reviews App

Fera Product Reviews App

Reputon Customer Reviews App