Compare QuickReply vs WAX: marketing on WhatsApp

Name: WAX: marketing on WhatsApp
Brand: Shopify

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Overview

What is WAX: marketing on WhatsApp?

Wax Marketing is a WhatsApp-based marketing tool that helps businesses collect reviews, automate responses, and engage customers directly on WhatsApp.

Key Strengths:

Seamless WhatsApp integration for review collection
Automated review requests and follow-ups
Customizable review templates

Rating

220 Reviews

9.1

60 Reviews

9.2

Pricing

Install App More info

Features

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Automated flows
Marketing campaigns
Track conversions
Recover carts
Desktop messaging inbox
Customer journeys

Screenshots

+ 2 more

+ 1 more

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Pros

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

User-friendly interface for creating engaging marketing campaigns and tracking responses
Enables brands to run a GDPR-compliant WhatsApp marketing channel
High open rates due to the popularity of WhatsApp as a communication channel
Automated conversational flows help recover abandoned carts and remind customers for repeat purchases
Effective customer support, including immediate assistance from the support team and even the owner

Cons

Potential risk of being restricted from WhatsApp, as mentioned by some users
Issue with re-logging into WhatsApp after initial setup, causing significant inconvenience

Launched

Mar 15, 2021

Jul 27, 2023

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

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Compare QuickReply vs WAX: marketing on WhatsApp

QuickReply

WAX: marketing on WhatsApp

QuickReply