Compare QuickReply vs Kanal: WhatsApp Marketing+Chat

Name: Kanal: WhatsApp Marketing+Chat
Brand: Shopify

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Rating

218 Reviews

41 Reviews

9.1

Pricing

Install App More info

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Features

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Automated responses
Performance analytics
High open rates
Centralized communications
Powerful marketing campaigns

Screenshots

+ 2 more

Kanal: WhatsApp Marketing+Chat screenshot

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Pros

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

Facilitates quick interaction with clients on WhatsApp, reportedly in less than 5 minutes
Enhances message open rates to over 90% and response rates to over 30%
Centralizes all WhatsApp communications, providing a streamlined experience
Allows automation of responses around the clock, ensuring constant engagement
Enables launching powerful marketing campaigns directly through WhatsApp
Offers detailed performance analytics for thorough insight into marketing effectiveness

Cons

Requires businesses to adhere to WhatsApp's policies and terms, which may limit some functionalities
Potential over-reliance on automation could lead to less personalized customer interactions
Effectiveness may vary depending on the target audience’s use and acceptance of WhatsApp as a communication channel
Businesses might need additional training or support to effectively utilize all features offered by the app

Launched

Mar 15, 2021

Sep 23, 2024

Developer

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Built by Shopify

Apps:

17859

Average Rating:

2.5

Reviews:

728,940

Make Your Choice

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Compare QuickReply vs Kanal: WhatsApp Marketing+Chat

QuickReply

Kanal: WhatsApp Marketing+Chat

QuickReply