Compare QuickReply vs Interakt ‑ WhatsApp Marketing

Name: Interakt ‑ WhatsApp Marketing
Brand: Shopify

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

QuickReply

Sales campaigns, abandoned carts, multi-agent inbox, and more

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

218 Reviews

176 Reviews

8.1

Pricing

Install App More info

Features

Abandoned cart recovery
Status notifications
Order confirmation
Whatsapp campaigns
Cod to prepaid
24/7 customer support

Automated reminders
Order updates
Bulk campaigns
Double confirmation
Shared team inbox
Green tick
Chat widget
Auto-replies

Screenshots

+ 2 more

Interakt ‑ WhatsApp Marketing screenshot

+ 2 more

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Pros

Easy to run multiple WhatsApp campaigns through a single dashboard
Powerful automations and chatbots for effective customer engagement
Wide range of features including broadcast messages, abandoned cart recovery, order confirmations, and status notifications
Ability to convert COD to prepaid orders, reducing NDRs and frauds
24/7 customer support available through WhatsApp chatbots
Personalized engagement with customers, enhancing marketing strategies
Efficient customer support and onboarding process, praised heavily in user reviews
User-friendly and intuitive interface, as highlighted in the feedback
Positive feedback on customer support staff and quick response from the support team
Enhanced tracking and analytics features which improve campaign monitoring

Automated WhatsApp reminders for abandoned carts with a checkout link
CoD double confirmation flow on WhatsApp to reduce RTOs
Automated WhatsApp confirmations for order placement, shipment, and cancellation
WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
Auto-replies configuration for answering customer FAQs on WhatsApp
Bulk WhatsApp campaigns for product announcements and discounts
Shared team inbox for better management of incoming customer chats
Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Issues with prolonged billing even after service migration
Poor customer support as indicated by users
Complex platform not easy to use
Lack of options for retargeting abandoned carts or sending order notifications
Potential for being a waste of money and time as expressed by some users

Launched

Mar 15, 2021

Jul 13, 2021

Developer

Built by Shopify

Apps:

18026

Average Rating:

2.5

Reviews:

734,635

Built by Shopify

Apps:

18026

Average Rating:

2.5

Reviews:

734,635

Make Your Choice

Install App More info View alternatives

Compare QuickReply vs Interakt ‑ WhatsApp Marketing

QuickReply

Interakt ‑ WhatsApp Marketing

QuickReply